Ipsos Interactive Panel - Terms and Conditions

Summary

We recommend reading the Terms and Conditions in its entirety, but advise you to pay particular attention to the highlights below:

  • You agree to keep your user name and password information confidential.
  • You understand that you are responsible for the content posted as part of your profile information.
  • Certain categories of information such as your user name are available to other users, Ipsos and the company sponsoring the project, and therefore will not be kept confidential.
  • You agree not to post any content that is illegal, threatening, obscene, or invasive of another's privacy or otherwise inappropriate.
  • You agree to respect others’ opinions that may be posted during Panel discussions, and will not hold Ipsos responsible for other Panel members’ comments that you may find offensive.
  • You acknowledge that Ipsos shall have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is posted via the Panel.
  • You agree to keep all information related to our surveys, new product ideas and product-related information confidential.
  • You agree not to copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Panel.
  • You understand that any material downloaded (such as video) is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material.
  • You understand that cookies must be enabled on your computer in order to access and participate in the Interactive Panel.
  1. Acceptance of Terms and Conditions

    Jupiter is provided to you by Ipsos, subject to the following Terms and Conditions. Please read these terms of use carefully before you start to use the Panel Site. Registration and use of the Panel Site indicate that you accept these terms and that you agree to abide by them. If you do not accept these terms, do not use the Panel Site. Ipsos reserves the right to modify the Terms and Conditions at any time and may update them without notice to you. Terms and Conditions are considered effective upon posting of the modified guidelines on the panel.

    Ipsos reserve the right to transfer control of Jupiter to another Ipsos Group company, within the UK or Europe, should this become necessary for operational reasons in the future. Should we need to do this, we tell you about this in advance and can assure you that your membership of the panel will be unaffected and your information will only be used as described in the privacy policy that can be found here.

  2. Information about Us and Jupiter

    Jupiter is operated by our research partner, Questback. Registered address: 19-21 Great Tower Street, London EC3R 5AR, United Kingdom.

    Ipsos MORI is registered in England and Wales, company number 1640855. Registered address: 3 Thomas More Square, London, E1W 1YW

    Jupiter herein known as “the Panel”. All content is owned and controlled by Ipsos and/or its clients. You understand and agree that joining the Panel may include certain communications from Ipsos, such as administrative messages, and that these communications are considered part of the Jupiter membership and you will not be able to opt out of receiving them without ceasing to be a member of the Panel. [The Panel may also enable other panel members to send you private communications, messages and/or e-mails and you hereby consent to receiving such private communications.] Unless explicitly stated otherwise, any new features that augment or enhance the current Panel, including the release of new features, shall be subject to these Terms and Conditions. You are responsible for obtaining access to the Panel and that access may involve third party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Panel.

  3. Registration Information & Privacy Policy

    When you register for the Panel, you will be required to provide your name, e-mail address and other information about you. Any information provided by you or gathered by the Panel during any visit to the Panel shall be subject to the terms of Ipsos Privacy Policy. For more information, see our full privacy policy here .

    You will choose a username and password upon completing the Panel registration process. You are responsible for maintaining the confidentiality of the username and password, and are fully responsible for all activities that occur under your username and password.

    You agree to (a) immediately notify Ipsos of any unauthorized use of your username and password or any other breach of security, and (b) ensure that you log-out at the end of each Panel session. Ipsos cannot and will not be liable for any loss or damage arising from your failure to comply with this. Ipsos has the right to disable any username or password at any time and/or terminate your account, if in our opinion you have failed to comply with any of the provisions of these Terms and Conditions.

    You are fully responsible for the content posted as part of your Profile. Unauthorized Use: If your user identification or password(s) is compromised, or if you become aware of any unauthorized use of your account or other breach of security, you are responsible for promptly notifying us. You can notify us by sending an email to Jupiter.

  4. User Profile Information

    We may refuse to grant you, and you may not use, a screen name or email address that is already being used by someone else, that impersonates another person, that belongs to another person (without that person's prior consent), that violates the intellectual property or other rights of any person, that is vulgar or otherwise offensive, or that we reject for any other reason, at our sole discretion. In consideration of your use of the Jupiter Panel, you agree that all information provided in your profile is accurate, true, current, and complete.

  5. Content of Messages

    You understand that all opinions, information, data, text, messages, pictures or any other materials ("Content"), that are publicly posted, are the sole responsibility of the person from which such Content originated. You understand that by using the Panel, you may find/you may perceive content that is opinionated, offensive, indecent or objectionable. Under no circumstances will Ipsos be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Panel.

    You may NOT use your registration membership or allow anyone else to use your registration membership to post, email, transmit or otherwise make available:

    1. Content that is abusive, vulgar, obscene, hateful, fraudulent, or that discloses private or personal matters concerning any person. This includes language, information, or images. Masked vulgarity, obscenity or profanity (e.g. “f*ck”) is deemed to be equivalent to including the actual objectionable word, phrase or symbol in your post, message or otherwise in the Panel.
    2. Content that is threatening, harassing, libellous, defamatory or abusive, either between panel members or directed towards an Ipsos moderator, panel manager or other employee.
    3. "Rants," "slams," or threats of any nature against Ipsos or another company or competitor.
    4. Bigoted, racially, or ethnically offensive comments.
    5. Political or religious statements or commentary (unless within the scope of the topic area of a message board as determined by Ipsos at its sole discretion).
    6. Sexually oriented content (unless within the scope of the topic area of a message board as determined by Ipsos at its sole discretion)
    7. Off-topic comments not related to enterprise communities or the Ipsos platform.
    8. Any material that you don't have the right to transmit under law (such as copyright, patent, trade mark, trade secret, securities or other proprietary rights of any party) or under contractual or fiduciary relationships (such as nondisclosure agreements).
    9. Language that promotes illegal activity or discusses illegal activities with the intent to commit them. This includes any message that solicits or promotes the use of an illegal substance.
    10. Unsolicited or unauthorized advertising, promotional materials, or other forms of solicitation including chain letters, pyramid schemes, class action suits, charitable appeals, "junk mail", or "spam". This includes advertising links in signatures.
    11. Any file or link to a file that contains viruses, corrupted files, "Trojan Horses," or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
    12. Duplicate posts, spam messages, or posts repeated excessively on one or more boards.
    13. Messages designed to evade profanity or other filters.
    14. Personal phone numbers or addresses (to protect privacy).
    15. Personal email addresses, private information such as social security numbers, or other contact information that is not your own, including, but not limited to Ipsos employee's email addresses.
    16. Hyperlinks that lead to sites that violate any of the panel guidelines.
    17. Any message that impersonates another person or affiliation with an entity, including but not limited to Ipsos.

     

    In addition, our guidelines do not permit you to:

    1. Intentionally violate any other applicable law, regulation, contractual or fiduciary relationships (such as by posting inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements) while accessing and using our site.
    2. Interfere in any way with the operations in the panel or with a fellow user's message box, including but not limited to mail or "post" bombing, news bombing, other flooding techniques, deliberate attempts to overload a system and broadcast attacks, or attempts to avoid messaging blocking.
    3. Evade bans or suspensions or otherwise disregard directions from Panel moderators or administrators.

     

    You also agree to NOT use the Panel to:

    1. Harm minors in any way;
    2. Impersonate any person or entity, including, but not limited to, an Ipsos official, Panel moderator, leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
    3. Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Panel;
    4. Disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Panel are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges;
    5. Interfere with or disrupt the Panel or servers or networks connected to the Panel, or disobey any requirements, procedures, policies or regulations of networks connected to the Panel;
    6. Intentionally or unintentionally violate any applicable local, provincial, state, national or international law;
    7. "Stalk" or otherwise harass another;
    8. Collect or store personal data about other users;

     

    Panel moderators may at any time and without prior notice remove any posted message or thread, delete words that violate these guidelines from posted messages, or ban your account for violating the above reasonable provisions.

    You acknowledge that Ipsos does not pre-screen Content before it’s posted to the Panel, but that Ipsos and its designees shall have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is posted via the Panel.

    You acknowledge and agree that Ipsos may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms and Conditions; (c) respond to claims that any Content violates the rights of third-parties or breaches applicable law; or (d) protect the rights, property, or personal safety of Ipsos, its Clients, Panel users and the public.

    You understand that the technical processing and transmission of the Panel, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.

  6. Member Generated Content, Content Submitted or Made Available for Inclusion in the Panel

    The content found in the Jupiter Site comes from a variety of sources, primarily from panel members. Ipsos makes no claims or representations as to the accuracy, completeness, or truth of any material submitted or found in the discussion areas. Ipsos is not liable for any website links posted within the discussion areas; website links posted in the discussion areas may link to sites not administered or under the control of Ipsos and users must open such links at their own risk. Ipsos is not liable for any errors or delays in the content or transmission of postings on the site. Remember that you are responsible for your own decisions to act upon the information provided by panel members. Ipsos makes no guarantee of the confidentiality or privacy of any communication or information transmitted on the site, [or any web-site linked to the site,] or otherwise in connection with the services and Ipsos will not be liable for the privacy of any e-mail addresses, registration and identification information, confidential or trade-secret information that is publicly posted.

    You agree that by uploading, publishing, creating or submitting any Content to or through the Panel, you hereby grant Ipsos and the company sponsoring this project a non-exclusive, worldwide, royalty-free, sublicense able, transferable and irrevocable license to use, copy, reproduce, modify, distribute, prepare derivative works of, display, perform and exploit such Content for any commercial purposes whatsoever and in any manner that they see fit.

    To the extent that any moral rights subsist in any Content that you upload, publish, create or submit to or through the Panel, you waive all such moral rights in respect of the use to be made of the Content under this agreement to which you may now or at any future time be entitled under the Copyright, Designs and Patents Act 1988 or under any similar legislation from time to time in force anywhere in the world.

    You agree to execute and deliver such documents and perform such acts as may be required for the purpose of giving full effect to this agreement.

  7. Sharing Content and Information made available on the Panel

    Creating a Profile or adding Content to your Profile is completely voluntary. Certain information you provide in your public Profile, such as your user name are considered publicly available to everyone including other panel members, and therefore will not be kept confidential. Even after you remove information from your profile or delete your account, copies of that information and all posts and content added to the Panel will remain viewable by Ipsos and the sponsoring company.

  8. Links to Websites

    The Panel may provide links to other World Wide Web sites or resources. Because Ipsos has no control over such sites and resources, you acknowledge and agree that Ipsos is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Ipsos shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

  9. Technology Requirements

    Cookies

    You understand that cookies must be enabled on your computer in order to access and participate in the panel.

    A cookie is a small bit of information that is stored in a user's browser, often just a code that contains the server name and a generated string of unique text and numbers. A cookie cannot be used to get data from your hard drive. Cookies are used to store information about what pages you have requested within that specific site. Other than the personal information already provided during the recruiting process, there is no way for the site to know more about you.

    Flash Player 7

    You understand that at a minimum you must have Flash player 7 installed on your computer. Version 7 of Flash player is required in order to view images and videos that may be included in the surveys.

    Java Script/Java

    You understand that you must have JavaScript enabled on your computer. Some of the features in the Interactive Panel are programmed using JavaScript or Java, and you must have this enabled in order to complete the surveys and participate in the Interactive Panel. 

  10. Indemnity; Liability

    You agree to indemnify, defend and hold harmless Ipsos, and its subsidiaries, affiliates, officers, agents, co-branders, clients or other third party partners, and employees, from and against all liabilities, losses, expenses, damages and costs, including reasonable legal fees, claims, demands and proceedings whatsoever, howsoever arising, resulting from or in connection with any violation by you of these Terms and Conditions, including, without limitation, in relation to any Content or any inaccurate or incorrect information that you submit, post, transmit or make available through the Panel, your use of the Panel, your connection to the Panel, or your violation of any rights of another.

    Should any term or provision of this paragraph or any other rule herein be concluded to be void, unenforceable or contrary to applicable law as provided herein, such term or provision shall, but only to the extent necessary to bring the rule within the requirements of such law, be deemed to be severed from the other terms and conditions; and the remainder of these Terms and Conditions shall be given effect as if it had not included the severed item.

  11. No Resale of Service

    You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Panel (including your Panel username), Content within the Panel, use of the Panel, or access to the Panel.

  12. Ipsos Proprietary Rights

    You acknowledge and agree that the Panel and any necessary software used in connection with the Panel ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in information presented to you through the Panel is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. All product names, whether or not appearing in large print or with the trade mark symbol, are trademarks of Ipsos, its affiliates, related companies or its clients, licensors or joint venture partners, unless otherwise noted. The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trade mark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes. Except as expressly authorized by Ipsos, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Panel or the Software, in whole or in part.

  13. Termination

    Ipsos reserves the right, at its sole discretion, to immediately, without notice, suspend or terminate (i) these Terms and Conditions; and/or (ii) your registration(s) with or ability to access the Panel upon any breach by you of these Terms and Conditions or otherwise. Notwithstanding any termination or expiration of these Terms and Conditions, whether by Ipsos or by you, the terms of Sections [4, 5, 6, 7, 8, 11, 12, 13, 15, 17, 18 and 20] shall survive.

  14. DISCLAIMER OF WARRANTIES

    YOU EXPRESSLY UNDERSTAND AND AGREE THAT: THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. IPSOS CAN MODIFY AND RESTRICT THE SERVICE AT ITS DISCRETION AND MAKES NO WARRANTY THAT (i) THE PANEL WILL MEET YOUR REQUIREMENTS, (ii) THE PANEL WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PANEL WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE PANEL WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. YOU AGREE THAT ACCESS TO AND USE OF THE PANEL AND THE CONTENT AVAILABLE ON THE PANEL IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, IPSOS AND ANY INDIVIDUAL PERSON CONNECTED TO IPSOS AND ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE PANEL HEREBY EXCLUDE:

    × ALL CONDITIONS, WARRANTIES AND OTHER TERMS THAT MIGHT OTHERWISE BE IMPLIED BY STATUTE, COMMON LAW OR THE LAW OF EQUITY; AND
    × ANY LIABILITY FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE INCURRED BY YOU IN CONNECTION WITH THE USE, INABILITY TO USE, OR THAT RESULTS FROM THE USE OF THE PANEL OR WEBSITES LINKED TO THE PANEL, INCLUDING, WITHOUT LIMITATION ANY LIABILITY FOR LOSS OF INCOME OR REVENUE, LOSS OF BUSINESS, LOSS OF PROFIT, LOSS OF DATA, LOSS OF GOODWILL, WASTED MANAGEMENT OR OFFICE TIME, AND FOR ANY OTHER LOSS OR DAMAGE OF ANY KIND, HOWEVER ARISING AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PANEL IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE PANEL OR THROUGH THE PANEL SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS AND CONDITIONS.
    A SMALL PERCENTAGE OF PANEL USERS MAY EXPERIENCE EPILEPTIC SEIZURES WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS ON A COMPUTER SCREEN OR WHILE USING THE PANEL. CERTAIN CONDITIONS MAY INDUCE PREVIOUSLY UNDETECTED EPILEPTIC SYMPTOMS EVEN IN USERS WHO HAVE NO HISTORY OF PRIOR SEIZURES OR EPILEPSY. IF YOU, OR ANYONE IN YOUR FAMILY, HAVE AN EPILEPTIC CONDITION, CONSULT YOUR PHYSICIAN PRIOR TO USING THE SERVICE. IMMEDIATELY DISCONTINUE USE OF THE PANEL AND CONSULT YOUR PHYSICIAN IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS WHILE USING THE PANEL -- DIZZINESS, ALTERED VISION, EYE OR MUSCLE TWITCHES, LOSS OF AWARENESS, DISORIENTATION, ANY INVOLUNTARY MOVEMENT, OR CONVULSIONS.

  15. Law and Jurisdiction

    These Terms and Conditions and the agreement between you and us will be governed by English law. Any dispute arising from, or related to, these terms and conditions or our agreement shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

  16. Waiver

    If we fail, at any time during the term of your use of the Panel, to insist upon strict performance of any of your obligations under these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms and Conditions, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

    A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with the methods specified below.

  17. Notices

    All notices given by you to us, including any complaints that you might have about the Panel, must be given to Ipsos  at Kings House, Kymberley Road, Harrow, HA1 1PT, UK or by email jupiterpanelmailbox@ipsos.com . We may give notice to you at either the e-mail you provide to us when you register. Notice will be deemed received and properly served immediately when posted on the Panel, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

  18. Miscellaneous

    These Terms and Conditions and any other terms or documents referred to herein represent your entire agreement with Ipsos with respect to your use of the Panel or any part thereof and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. You understand and agree that, except as expressly set forth herein, these Terms and Conditions are not intended to confer and does not confer any rights or remedies upon any person other than the parties to these Terms and Conditions. If any part of these Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. Ipsos’ failure to pursue any available claim or defence pursuant to these Terms and Conditions or otherwise will not be a waiver of such claim or defence. The headings used in these Terms and Conditions are for convenience only, and will have no effect on the interpretation or legal enforceability of the terms herein.

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